Testimonials

I spoke with Mr. Cousino regarding some work needed for my parents home. He was above and beyond professional and extremely helpful. He set everything up that we needed and continued to follow up with me regarding the progress. I will continue to use McCardel Restoration in the future and will defiantly be recommending them to friends and family.

Zack and Jordan were very professional and handled removing a portion of our ceiling that had water damage as well as remove saturated insulation from the ceiling. They took care of all the mess . We were very impressed with their work and how quickly they were able to get it done.Thank you!

These guys are working on a house across the street from my unit. These gentlemen saw that I slipped, and iced my driveway and stairway for me. They're also doing awesome work on the house across the street. They're here every day on time, in the cold, and work into the afternoon. I see how hard they are working and need to give them a shout-out for that!

Worked with Kelli and found him to be honest and reliable. They help our customers with flooded basements! You wonâ??t go wrong giving him a call! First class all the way!

Hats off to this McCardel Restoration team. My restaurant suffered a fire and incredible smoke damage. Team McCardel showed up and took complete control of the restoration project. I gave them an almost impossible deadline of one week to finish the complete restoration. With their resources, dedication, professionalism and sense of urgency, in exactly 1 week I was able to open my doors again and start taking care of my customers! Throughout the entire process the McCardel team made me feel comfortable and practically worry free. If anybody has the unfortunate circumstance of having to deal with fire, smoke, or water damage, make sure your first call is to McCardel Restoration. Cannot thank them enough!!

Work is great! Company is great! Our bathroom flooded and McCardel Restoration was on the spot with a half hour. Thank you so much for your quick response time. We were able to get back to work in a reasonable amount of time. Thanks again.

Great service and I really appreciate Jason working with me on getting my repairs done

A city water pipe burst in the cold and water flooded our basement. McCardel was here within the hour, tearing up carpet, remediating the moisture in the basement and spraying to prohibit mold. They carried big fans and dehumidifiers in and out with no damage to walls or main floor carpet. Follow-through by email was prompt, and we'll use them to replace carpet and baseboards, too.

Great restoration and repair. Juan Gonzalez did a terrific job.

The staff were nice and showed compassion when we had a fire. They took alot of stress off my hands. Great company.

McCardel Restoration will support and fight for you, something insurance companies don't always do. They are responsive and Tom was very pleasant to work with.

Great Experience(s)!! Very professional & knowledgeable. I've had 2 sperate water issues (unfortunately), but as bad as they were Mcardell knew exactly what to do and got everything cleaned up in a very timely fashion. Both water issues occurred off hours and both times the crew showed up in less then 30 minutes! Would highly recommend!!

Very very helpful and kind!! Kelli went out of his way to help me and give me good advice and help save me money (and save my pipes!!)

Had a water issue end of December and McCardel and Crew did a great job getting basement dried out and working on restoration, crew was very knowledgeable about water mitigation.

The staff that came out with Kyle were awesome. Kyle was super with communication!!!

In June my 400 sq. ft. storage unit flooded. I discovered a mess 13 days after the fact. A situation worthy of its own episode on Dirty Jobs. I called McCardel. A crew was dispatched the next day. Team Felicia, Gabriel, Haven, and Dave Rocked It. Filled two 24 ft. trailers of my belongings and memories to be taken to the next step of the recovery process. Tami answered every question I had and was the best liaison to my insurance company I could ask for.The McCardel family does more than clean up and restoration. They help people get their lives back.Thank You Team McCardel.

What a sigh of relief to have discovered McCardel Restoration. They will come in and turn big messes into gorgeous refinishing work. My home is custom built and they were able to match textures, paint, restore walls and paneling back to the way it originally was, only better. I will add pictures as soon as 100% complete. Family owned and small businesses are the way to go. If get Steve, Juan and Scott, youâ??ll be all set. This company removes all the stress after a major flood or fire. They handle it all.

This company is amazing!! I had a flood of BLACK water in my basement: their crew showed up the day after notifying them and got to work! They removed 30 years of belongings and went through each piece with us, deciding "keep" or "throw." Lemme tell ya, I'm very thankful I didn't have to deal with any of it. They did it all. I couldn't have asked for anything to have gone better: smooth, respectful and just downright good people.

This company has been great helping us dry out our home after a broken pipe. Very responsive and respectful crew, showed up fast. They did an excellent job explaining about the steps and process dealing with water damage and cleanup.

Itâ??s been a great experience with McCardel Restoration from the beginning to the end.I canâ??t remember the gentlemanâ??s names that first came out to remove the drywall, they were extremely polite & made very little mess.Wade was very exceptional in repairing the big hole in the wall ( it wasnâ??t that big but it seemed like it) The finished repair, Iâ??ve looked at it multiple times you canâ??t even tell that there was any damage to the wall. Unbelievable.John came in later & got the carpet right back in place.I would recommend McCardel Restoration above & beyond a job well done.Karon

I contacted McCardel after sustaining injury to my front porch. They were quick, professional, and easy to deal with. They took care of almost everything with my insurance company in the process. He even sent someone to meet with the city inspector when I was out of town and couldn't do it myself. I didn't have to do much, which worked just fine for me. I would definitely use them again in the future if I needed further restoration work.

McCardel Restoration did great work when a pipe broke in my uncle's basement on a cold holiday weekend. Family was away but they cleaned, fixed, and disposed of the water damage in a timely and efficient manner. Kelly himself was very professional and on the job.

Company very professional and prompt, specifically Mr. Cousino. Really appreciated his availability

Kyle was out to checkout some molding in my basement and gave me great honest feedback and advice. Was a thorough inspection and honest inspection.

I hired McCardel Restorations for mold remediation work in my attic. They were very professional, understanding and easy to work with. Also, fair & competitive pricing. Good communication and progress updates throughout the entire process. I would do business with them again.

They came out immediately and acted professionally. They presented us with a restoration plan that shows they know their stuff. Weâ??re thankful for their help.

I left a message after hours and Steve responded within an hour. He was prompt in getting his team to respond to our situation.

Kyle [provided a clear explanation of our problem in the basement and provided helpfulInformation and options. Thoughtful and professional.

Hello. My name is Garrett and about a month ago it was minus 16 degrees here. As I was texting my family members to trickle some water through their facets, I heard an explosion coming from my basement, to discover a pipe had burst...while I was warning others! To give you an idea of how traumatic this was, think open fire hydrant not leaking pipe!McCardel saved the day, they literally rescued the house, descending upon us like a swat team! They were able to suck out all the water within a few hours and get the basement completely dry within a couple days. I thought there would be massive residual damage but there was none! They worked closely with my insurance agent and took all the worry away from me.I was impressed how reliable they all were, they communicated what they were doing and took a great deal of pride in their attention to detail and in reassuring me all would turn out fine. I would recommend them highly. I absolutely loved their "old school," personalized approach. These people care!

The McCardle Team reponded quickly to our request for service after a window well drain was plugged with a water buildup which subsequently entered our finished basement. The water was the result of 4.0" of rain in Haslett on the night of June 16, 2024 and the morning of June 17, 2024.It took 7 days of fans and dehumidification to dry the carpet and sill plate. The restoration is pending.I thank the response and actions of McCardel staff, returning daily to monitor and work on the remediation. Special note to both Zack and RJ/

This is the second time I've hired McCardel to repair damage to my home. The first time, a branch fell through the roof of my house during an ice storm. Even though McCardel was fully booked helping others with ice damage, they made time for me and tarped my roof to prevent further damage. I never forgot that, and when I had a pipe burst in my basement recently, they were my first choice to call. They responded later that morning and had the basement dried out within a few days. I'm waiting on an estimate to repair the damage and if I choose McCardel to do the repairs, my expectation is that the experience would be as positive as the first time I worked with them.

We had a break in and needed someone to clean up all the glass, we called and they were here within 30 minutes! They were amazing and their staff is friendly and so helpful!!!!

Kyle came out immediately to look at our water damage. He gave estimates and advice on next stepsâ??depending on what we decided to do. They even called us to follow up when we forgot to circle back! Thank you for your quick action and follow up!

I canâ??t recommend this company enough they always do a good job and I recommend them to all my clients.Definitely The Best In The BusinessHonest and Professional

Loved Tami! Worked with her and everything was smooth! The crew was very friendly and got my house together in a timely fashion! Thank you so much! Highly recommend!

McCardel really saved me when the neighboring had a fire and all of my things were smoke damaged. I had initially contacted a different company, but they were dragging their feet and I was coming up against a deadline. McCardel was able to retrieve my items the very next day. They have also been sympathetic to and able to work with my limited funds, and very easy to contact with questions and concerns. I am very grateful for them and would absolutely recommend their business.

I know McCardel is know for their disaster work but I was told they also do construction. I asked them to bid for a job to turn an empty shell of a strip mall into a hair salon. I had a sketch of what I thought I wanted, but Kyle and Tom really helped me shape my ideas, prevented me from making mistakes and gave great advice along the way. The job required complex plumbing and electrical work and the subcontractors they used were also top notch. In the end, I got better than what I proposed, on time and under budget. I recommend this team to get the job done.

Excellent experience! They responded very promptly to a flooding emergency and were great problem solvers throughout. We had a slight communications lapse during the drying process, and they took responsibility and made things right. I'm very happy with all their staff, but will single out RJ forspecial praise in getting this wrapped up. He has excellent communication and problem-solving skills.

Great fast service, very happy with their service. Cleaned this all up.

Thank you, McCardel Restoration for your help with my families flooded basement. Your team was quick, knowledgeable and responsive. We appreciate all your help!

My washer formed a leak and did significant damage to my flooring and the drywall in the finished basement below. McCardel sent a crew out immediately and began stabilizing my house.This was my first time working through an insurance claim. They were knowledgeable on how to navigate this process.Kyle acted as the field leader and is a great communicator.

I had an excellent experience with McCardel Restoration and their representative Jason Cousino. They were able to fix our damaged fence quickly and efficiently. Jason was friendly, professional, and communicative throughout the entire process. I appreciated his attention to detail and his willingness to answer all of my questions. I highly recommend McCardel Restoration and Jason Cousino for any restoration needs.

McCardel was incredibly helpful and responsive. I would not hesitate to use their services again!

Amazing company! Called them to take a look at some potential water damage, and they were out to the house within 20 min! Kyle showed up and took a look at the concern and gave me the piece of mind I needed! Kyle and McCardel will be the first call I make next time!