Frequently Asked Questions

Water damage can result from burst pipes, roof leaks, appliance malfunctions, sewage backups, flooding, and plumbing issues. Frozen pipes and ice dams are also common causes in colder climates.

• Turn off the main water supply if the flooding is due to a plumbing issue.
• If safe, disconnect electrical appliances to prevent hazards.
• Avoid contact with contaminated floodwater.
• Contact McCardel Restoration immediately for professional flood damage restoration.

Minor spills can be cleaned up, but significant water damage requires professional restoration to prevent hidden moisture, mold growth, and structural damage. DIY methods may not fully dry affected areas, leading to further issues.

Most homeowner and business insurance policies cover sudden and accidental water damage, such as burst pipes. However, they may not cover gradual leaks or flood damage without additional coverage. We work with your insurer to help with claims.

Signs include musty odors, discoloration, peeling paint, warped floors, and increased humidity. Our team uses thermal imaging inspections to detect moisture hidden behind walls and floors.

Yes, we offer water damage mold remediation to remove and prevent mold growth caused by excess moisture. Our team uses antimicrobial treatments and advanced drying techniques to eliminate mold safely.

We provide water damage restoration services to East Lansing, MI, and surrounding areas. Contact us to check service availability in your location.

Yes! We provide 24/7 emergency water damage restoration services to quickly mitigate damage and prevent long-term issues.

You can call McCardel Restoration at (517) 550-5315 to schedule a water damage inspection and get a professional assessment of your property.

After a fire, ensure everyone is safe and call emergency services. Avoid entering the property until authorities declare it safe. Contact a fire damage restoration company like McCardel Restoration for an immediate assessment.

Restoration should begin as soon as possible to prevent further damage from soot, smoke, and water used during firefighting efforts. McCardel Restoration offers 24/7 emergency services for rapid response.

The process includes damage assessment, securing the property, water removal, smoke and soot cleanup, deep cleaning and sanitization, and structural repairs to restore the property to a safe, habitable condition.

Yes, smoke and soot can travel through air vents, walls, and ceilings, affecting areas far from the fire. Professional cleaning and air purification are required to remove lingering odors and residues.

It’s recommended to hire professionals for fire damage cleanup. Soot, smoke, and contaminated water can pose health risks. McCardel Restoration uses HEPA vacuuming, ozone treatment, and ultrasonic cleaning to ensure thorough restoration.

Many items can be restored using contents packout and restoration services. McCardel Restoration carefully inventories and cleans salvageable belongings using advanced techniques before returning them.

Smoke odor is difficult to remove completely without professional treatment. Techniques such as thermal fogging, hydroxyl generators, and air scrubbing are used to neutralize odors at the molecular level.

Most homeowners’ and business insurance policies cover fire and smoke damage restoration. McCardel Restoration assists with documentation, damage reports, and direct communication with your insurance provider to simplify the claims process.

Yes, structural damage repairs include replacing drywall, reinforcing supports, repainting, and rebuilding damaged areas to restore the property to its pre-loss condition.

Install and regularly test smoke alarms, keep fire extinguishers accessible, maintain electrical systems, and avoid fire hazards such as unattended candles and overloaded outlets to reduce the risk of future fires.

Mold thrives in damp and humid environments. Common causes include water leaks, flooding, high humidity levels, and poor ventilation.

Signs of mold include musty odors, visible black or green spots on walls or ceilings, peeling paint, and unexplained health symptoms like allergies or respiratory issues.

Yes, exposure to mold can lead to respiratory problems, allergies, skin irritation, and other health concerns, especially for individuals with asthma or weakened immune systems.

Mold can start growing within 24 to 48 hours in the right conditions and spread rapidly if not addressed promptly.

Mold removal refers to physically eliminating visible mold, while mold remediation includes identifying and addressing the source, containing spores, and preventing future growth.

Yes, we offer mold inspection and testing to identify the type and extent of mold contamination in your home or business.

If moisture issues are not resolved, mold can return. That’s why we provide moisture control solutions to prevent recurrence.

Small mold issues may be managed with DIY methods, but larger infestations require professional remediation to ensure complete removal and safety.

The duration depends on the severity of the infestation, but most mold remediation projects are completed within a few days.

Yes, we assist with insurance claims by documenting the damage, providing reports, and communicating with your provider to streamline the process.

First, ensure everyone’s safety and avoid hazardous areas. If possible, document the damage with photos and videos for insurance purposes. Then, contact McCardel Restoration for emergency storm damage repair and mitigation services, including roof tarping, board-up, and water extraction.

We offer 24/7 emergency response and can arrive promptly to assess the damage and begin mitigation efforts. Our goal is to prevent further damage and restore your property as quickly as possible.

We handle all forms of storm damage, including roof leaks, flood damage, hail damage, fallen trees, structural repairs, wind damage, and tornado destruction. We also provide debris removal, ice dam repair, and board-up services to secure your property.

Yes! Our commercial storm restoration services are tailored for businesses, ensuring minimal downtime and a quick return to normal operations. We provide roof repair, flood cleanup, structural repairs, and emergency mitigation for commercial buildings.

Our flood damage cleanup services include water extraction, drying, mold prevention, and structural repair. We use advanced drying equipment to remove moisture and prevent long-term issues like mold and rot.

Yes, we offer fallen tree removal services to safely clear your property of hazardous trees and branches. Our team ensures the safe disposal of debris and can also repair any damage caused to your home or business.

Absolutely. We work directly with insurance companies to document damages, provide detailed reports, and streamline the claims process. Our goal is to help you get the coverage you deserve with minimal stress.

The timeframe varies based on the severity of the damage. Minor repairs may take a few days, while extensive restorations involving structural repairs and mold remediation could take several weeks. We provide an estimated timeline after our initial assessment.

Regular roof inspections, tree trimming, proper drainage maintenance, and securing outdoor furniture can help minimize potential storm damage. Installing storm shutters and reinforcing vulnerable areas can also provide added protection.

Getting started is easy! Simply contact us for a free assessment. Our experienced team will evaluate your property, discuss the best restoration plan, and work quickly to restore your home or business.

Biohazard cleanup is the process of safely removing and disinfecting hazardous biological materials such as blood, bodily fluids, and other infectious substances. It is necessary to prevent the spread of disease, eliminate health risks, and restore the affected area to a safe, livable condition.

McCardel Restoration provides a range of biohazard cleanup services, including crime scene cleanup, trauma scene cleanup, unattended death cleanup, hoarding cleanup, graffiti removal, and commercial biohazard remediation. We also offer 24/7 emergency biohazard response services for urgent situations.

In many cases, homeowners’ or business insurance policies may cover biohazard cleanup, depending on the circumstances. McCardel Restoration can assist in navigating the claims process, providing documentation, and working directly with your insurance provider to ensure a smooth experience.

We offer 24/7 emergency biohazard response services and can typically arrive on-site within a few hours of your call. Our priority is to mitigate risks quickly and begin the cleanup process as soon as possible.

Our team strictly adheres to OSHA, EPA, and state health regulations to ensure the proper handling, removal, and disposal of biohazardous waste. We follow industry best practices to maintain safety, compliance, and environmental responsibility.

DIY biohazard cleanup is strongly discouraged due to the potential risks of infection, improper disposal, and exposure to hazardous pathogens. Professional cleanup ensures the area is thoroughly decontaminated, eliminating any lingering health hazards.

Our team uses industrial-grade disinfectants, HEPA-filtered air scrubbers, and advanced sanitization techniques to remove pathogens and odors. We conduct thorough inspections to confirm that the area is completely safe for re-entry.

Avoid touching or disturbing the area and immediately contact McCardel Restoration for professional assistance. Keep people and pets away from the contaminated site to prevent exposure and further contamination.

Yes. We understand that biohazard incidents can be sensitive and emotional. Our team provides compassionate, discreet, and professional service to protect your privacy and restore your property with care.

Scheduling is easy—call us 24/7 for emergency response or to arrange a consultation. Our team will assess your needs and provide a customized cleanup plan to restore safety to your property.

Reconstruction services involve rebuilding and repairing damaged structures to restore a property to its pre-loss condition. In contrast, restoration focuses on cleaning, mitigating damage, and preventing further deterioration. At McCardel Restoration, we provide expert reconstruction solutions for homes and businesses affected by fire, water, storms, and other disasters.

Reconstruction services are essential for properties affected by fire damage, water damage, storm damage, mold infestations, and structural failures. Whether your property has sustained partial or extensive damage, our team ensures professional and efficient restoration.

Yes! McCardel Restoration offers 24/7 emergency property reconstruction services in East Lansing, MI. We respond quickly to disasters such as fire outbreaks, flooding, burst pipes, and storm damage, preventing further property loss and expediting the recovery process.

Absolutely! We assist homeowners and businesses by:

• Documenting damage with detailed reports and photos.
• Liaising with insurance companies to streamline claim approvals.
• Providing transparent estimates to ensure fair compensation.

We specialize in home reconstruction and restoration, including:

• Water Damage Repair – Drying, dehumidification, and structural restoration.
• Fire & Smoke Damage Restoration – Cleaning, odor removal, and rebuilding fire-damaged areas.
• Mold Remediation – Safe mold removal and prevention techniques.
• Storm Damage Repairs – Roof, window, and structural restoration.
• Interior & Exterior Renovations – Painting, flooring, cabinetry, and siding upgrades.

The timeline depends on the extent of damage and project complexity. While minor restorations may take a few days, full-scale reconstruction can range from several weeks to months. We provide detailed project schedules to keep clients informed throughout the process.

Yes! At McCardel Restoration, we prioritize environmentally friendly reconstruction by:

• Using low-VOC paints and adhesives to improve indoor air quality.
• Implementing advanced drying methods to prevent mold and moisture damage.
• Recycling debris and sourcing sustainable building materials.
• Strengthening structures with energy-efficient and durable solutions.

Protect your home by following these proactive steps:

• Schedule routine inspections for water leaks, roof damage, and structural wear.
• Ensure proper ventilation in moisture-prone areas like bathrooms and basements.
• Install smoke detectors & sprinkler systems to reduce fire risks.
• Keep gutters clean to prevent water overflow and foundation damage.
• Invest in a sump pump to prevent basement flooding.

Getting started is easy! Call (517) 550-5315 for a free consultation. Our team will assess your property, discuss your needs, and provide a detailed plan to restore your home or business efficiently.